We generally recommend checking the Webshop in the afternoon to place your order for next day delivery. Each Cash & Carry location has specific Webshop opening times. During the Cash & Carry’s operating hours, the Webshop for that department is closed for purchases. This ensures that the products you order online are available, as they…
The availability of dates may differ depending on the customer’s location and department. Please note: we display only a limited number of upcoming dates to ensure the freshest quality of flowers. This practice allows us to maintain the highest standards for our customers.Offer Variability: The availability of our products can change based on the day and can…
Please note that it typically takes 24 hours to process your application. However, during holidays or peak times, processing may take a bit longer.If you applied to become a customer with the Cash & Carry and haven’t received a response after 24 hours, please contact Paul at +44 (0) 7774 802990. If you applied directly with Van…
To ensure your orders are delivered accurately and on time, please note that any changes to your delivery address must be coordinated through your account manager at the Cash & Carry.For assistance, please contact your account manager directly. They will be happy to help you update your delivery details.
When browsing products on the Webshop, you can add items to your Wish list if you do not want to buy them right away. This feature is handy for keeping track of things you like or want to buy later. Additionally, the Wish list allows you to save products with future shipment dates. If an item…
Go to this page and fill in the required items. Or click on the Register button on top in the header. We aim to contact you within 24 hours of receiving your request. We will provide you with the Webshop account, so that you can place an order online.
Remember to troubleshoot step by step, and hopefully, one of these alternatives will help you successfully place your order!
If you have ordered items and your computer crashes or gets powered off, don’t worry! Our system automatically saves all the items in your shopping cart. You will not receive an order confirmation immediately, but you can continue ordering when you log in again. Once you log out, you will receive an email confirmation with…
In your shopping cart, you will find an overview of the products you have selected for a specific date from the chosen department. Products purchased directly from the grower cannot be removed. If you encounter a pop-up indicating that a product is non-removable after adding it to your cart, you can reach out to your…
Multiple shopping cartsIn our Webshop, each order has its own separate shopping cart. This means that for every order, you will receive a dedicated cart. The system limits this to one order per department and date combination. For instance, if you place a flower order on the 24th, a separate cart will be created for…
You do not need to confirm your order. Everything in your shopping cart is automatically saved. Once you have completed your order, click ‘Send email and log out,’ and you will receive a confirmation from the Webshop. If you want to add or edit items, simply log back in and select the desired date. Your…
This tutorial provides step-by-step instructions on how to place an order using your J. van VLIET Flower Group Webshop account. Additionally, it covers various actions you can perform within your shopping cart. You can refer to our step-by-step video tutorial on placing an order, or if you prefer, continue reading the instructions below. When purchasing…