Multiple shopping carts
In our Webshop, each order has its own separate shopping cart. This means that for every order, you will receive a dedicated cart. The system limits this to one order per department and date combination. For instance, if you place a flower order on the 24th, a separate cart will be created for it. The same applies to plant orders on the 24th and 25th. Whenever you make changes to your order, you’ll receive order confirmations to help you keep track of what you’ve ordered for each date.

Your shopping cart stays full
The products you have ordered remain in your shopping cart. You will not be able to duplicate your order in any way when logging out. The items remain in the shopping cart for you to add more items to your order or change / delete items from your order. If you add a new product, you will receive a confirmation email with only the changes you have made upon logging out.

Changing order
While the shopping cart is accessible, you have the flexibility to make changes to your order. You can add products, include remarks, and cancel items. However, it is essential to note that not all products in your cart can be canceled. Some items are directly linked to the grower’s system and cannot be removed. If you accidentally ordered such a product, please reach out to your salesperson to inquire about its removal.
If a product has already been packed for you, it cannot be canceled. Once an item is in your shopping cart, our system begins preparing it for you. Therefore, it’s crucial to add only the products you’re certain you want to order. Anything in your shopping cart is automatically confirmed.

Confirmation mail
Once you have added items to your shopping cart, they remain there even after you receive the confirmation email. The email confirmation is automatically sent when you click ‘Send email & Log out.’ However, if you are logged in on another device, the confirmation email might be delayed. To ensure instant delivery, remember to log out from all devices, including the Webshop App. In other cases, the confirmation email will be sent approximately 30 minutes after your last activity in the Webshop.

Additionally, each time you add products or remarks to your order, you will receive a confirmation email for the changes you have made. For instance, if you start your order by adding some products and then click ‘Send email & Log out,’ you will receive a confirmation for those specific items. If you later log back in and add another product, a separate confirmation email will be sent for the newly added item.