Category: Ordering

This tutorial provides step-by-step instructions on how to place an order using your J. van VLIET Flower Group Webshop account. Additionally, it covers various actions you can perform within your shopping cart. You can refer to our step-by-step video tutorial on placing an order, or if you prefer, continue reading the instructions below.

When purchasing products from our Webshop, follow these steps:

  1. Select the Product:
    o Each product has an input box located below its picture.
    o Input the desired quantity you want to order for that product.
    o The quantity you enter will automatically adjust to a multiple of the minimum order amount.
    o For example, if you fill in 60 stems for a product that is sold per 80 stems, the system will adjust the quantity to 80 stems.
    o Use the plus (+) and minus (-) buttons to add or deduct the minimum order amount for the product.
  2. Adding to Cart:
    o Once you’re satisfied with the quantity, click the ‘Buy’ button to add the product to your shopping cart.
    o If you’re using the ‘List View’ (which you can switch to in the top right corner of the Webshop), the input field and Buy button will be available on the right side of the page.
    o Regardless of the view, the plus (+) and minus (-) buttons remain accessible.
  3. Detail Window:
    o Another option for purchasing our products is the Detail Window.
    o In this view, you will find all the specific details for a single product.
    o The input field for order amounts works the same way and is located below the product picture.
    o Additionally, you can add a remark specific to that product in the detail window.
  4. Checking the shopping cart: When you are done with your order, you should always check your shopping cart as a double check.
  5. Confirmation:
    – Each product added to your shopping cart is automatically confirmed.
    – When you have completed your order, click on ‘Send email and log out’.
    – Check your mailbox – you will receive the Webshop confirmation. If you don’t see the email, please check your spam or junk folders. It’s also possible that there’s a typo in the email address linked to your webshop account, or that some mailbox providers are blocking our domain.
    If you decide to add or edit items, you’ll receive a new confirmation email with only the changes you have made when you log out. For example: If you initially order products A and B and click ‘Send email and log out’, you will receive a confirmation email with both products. Later, if you log in again and add product C, then log out once more, you will receive a second confirmation email showing only product C.
  6. Managing Your Webshop Order:
    When you add items to your shopping cart on our Webshop, the entire order remains visible as an overview. This allows you to make adjustments, add remarks, or even remove items if they have not been packed yet and if they were not purchased directly from a grower.
  7. Editing Items:
    Some articles cannot be edited or deleted because they are ordered directly from the grower. When attempting to add such an item to your basket, a pop-up message will inform you that it cannot be cancelled. Other items can be edited until they have been packed.

Shop is closed
During the opening hours of our Cash & Carries, their Webshop will be temporarily closed for purchasing. We take this step to ensure that you can receive the products you have ordered, as the same items might be available for in-store purchase simultaneously. You can check the status of the Webshop (whether it’s open or closed) in the top left corner of the screen. If you need to buy flowers while the Webshop is closed, don’t worry – you can still make purchases from the Flowers (NL), Plants (NL), and Sundries (NL) departments. And if you spot a product at your Cash & Carry that you really want, feel free to give them a call and ask them to add it to your order.