FAQ Category: Ordering

We generally recommend checking the Webshop in the afternoon to place your order for next day delivery. Each Cash & Carry location has specific Webshop opening times. During the Cash & Carry’s operating hours, the Webshop for that department is closed for purchases. This ensures that the products you order online are available, as they…

The availability of dates may differ depending on the customer’s location and department. Please note: we display only a limited number of upcoming dates to ensure the freshest quality of flowers. This practice allows us to maintain the highest standards for our customers.Offer Variability: The availability of our products can change based on the day and can…

Remember to troubleshoot step by step, and hopefully, one of these alternatives will help you successfully place your order!

If you have ordered items and your computer crashes or gets powered off, don’t worry! Our system automatically saves all the items in your shopping cart. You will not receive an order confirmation immediately, but you can continue ordering when you log in again. Once you log out, you will receive an email confirmation with…

In your shopping cart, you will find an overview of the products you have selected for a specific date from the chosen department. Products purchased directly from the grower cannot be removed. If you encounter a pop-up indicating that a product is non-removable after adding it to your cart, you can reach out to your…

Multiple shopping cartsIn our Webshop, each order has its own separate shopping cart. This means that for every order, you will receive a dedicated cart. The system limits this to one order per department and date combination. For instance, if you place a flower order on the 24th, a separate cart will be created for…

You do not need to confirm your order. Everything in your shopping cart is automatically saved. Once you have completed your order, click ‘Send email and log out,’ and you will receive a confirmation from the Webshop. If you want to add or edit items, simply log back in and select the desired date. Your…

This tutorial provides step-by-step instructions on how to place an order using your J. van VLIET Flower Group Webshop account. Additionally, it covers various actions you can perform within your shopping cart. You can refer to our step-by-step video tutorial on placing an order, or if you prefer, continue reading the instructions below. When purchasing…

If you have an outstanding invoice, your account will be temporarily blocked. To make a payment, log in to the Webshop or visit your Cash & Carry. Please use a laptop or computer for online payments. Unfortunately, mobile devices are not supported for order payments at this time. Additionally, note that the Cash & Carry…